by monitoring » Mon Sep 15, 2008 10:03 am
Hard to know without the standard set of details: script you are running,
eventlog it produces, screen you're concerned with.
BUT, please try turning OFF the "Draw Visible Outline" feature
you'll find in the Synchronization section of the settings.
SOMETIMES the outline interferes with collection of the image.
Perhaps the screen changed? You could try replacing the
checksum from the eventlog with the value in the script to
force sync on the current screen...
eValid Tech Support Team