Are there ever cases when an eValid playback stalls?

General discussion about eValid, its characteristis and applications.

Are there ever cases when an eValid playback stalls?

Postby johnata » Mon Nov 21, 2011 4:04 pm

Are there ever cases when an eValid playback stalls?
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Re: Are there ever cases when an eValid playback stalls?

Postby eValid » Thu Dec 01, 2011 7:56 am

johnata wrote:Are there ever cases when an eValid playback stalls?
Like any software product there are ALWAYS instances when something fails, but our experience is that this is very rare with eValid.

A complete stall of eValid, when the rest of the operating system is running normally, is very rare, but in case it does happen we have a variety of methods for "unsticking" that eValid instance. Most of them involve using commands like "pskill" which sends a hard delete to the process handle. Please contact technical support by phone or email for how to do this.

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