Sorry to hear you are having problems using eValid.
License support is resending this email that contains your eValid access keys in both attachment and plain text.
This message contains your eValid evaluation key ready for installation.
(1) Please download eValid from our ftp site using:ftp://ftp.e-valid.com/pub/windows/evalid/evalid9.exe
(2) The eValid license is found below in plain text and also as an attachment (in a file named "evalid.lic").
Please review this page for complete instructions on installing this license and activating eValid:http://www.e-valid.com/Products/Documentation.9/Delivery/manual.license.html
(3) If you have questions or concerns, please contact us using this form:http://www.e-valid.com/Information/question.request.html