What services are provided with a maintenance subscription?

All aspects of eValid product installation and licensing.

What services are provided with a maintenance subscription?

Postby April9 » Tue May 10, 2011 4:32 pm

What services are provided with a maintenance subscription?
April9
 
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Re: What services are provided with a maintenance subscripti

Postby eValid » Wed May 11, 2011 9:36 am

April9 wrote:What services are provided with a maintenance subscription?

Our goal with a maintenance and support subscription is to help users get great results from the eValid product.

eValid users have access to special direct information request forms that are given priority treatment by the Technical Support group. Also, current users can get immediate telephone technical support (call the office and have your Customer ID number ready).

And, of couse, all eValid users have access the body of knowledge that is growing steadily in this User Forum.

Technical Support Team
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